64314
Canada Moderate
Hotel front desk clerks
Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
Employment Outlooks
Economic Region Outlooks
Select your region(s)
Choose up to 3 regions to see employment outlooks. This occupation has data for 72 economic regions.
Salary Information
National wage data for this occupation
Entry-level
CA$15.50
/hr
Typical
CA$19.00
/hr
Experienced
CA$26.50
/hr
Average: CA$20.38/hr
79.5% of workers in this occupation receive non-wage benefits
Source: Job Bank Canada. Wages may vary by region and experience.
Examples
Illustrative Examples
- guest services agent - hotel
- hotel front desk clerk
- night clerk
- reservations clerk - hotel
- room clerk
All Examples
- day clerk - hotel
- front desk agent
- front desk hotel clerk
- front office hotel clerk
- guest service agent
- guest service representative - hotel
- guest services agent - hotel
- hotel clerk
- hotel concierge
- hotel front desk clerk
- hotel front office clerk
- hotel night auditor
- hotel receptionist
- night auditor - hotel
- night clerk
- night clerk - hotel
- reception clerk - hotel
- reservations clerk - hotel
- room clerk
- room clerk - hotel
- room service clerk - hotel
- superintendent of services - hotel
Main Duties
Main Duties
- This group performs some or all of the following duties:
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
Requirements
Employment Requirements
- Completion of secondary school or equivalent is usually required.
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management may be required.
- Guest services representative trade certification is available, but voluntary, in Saskatchewan.