Canada Moderate

Postal services representatives

Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.

Employment Outlooks

Economic Region Outlooks

Select your region(s)

Choose up to 3 regions to see employment outlooks. This occupation has data for 72 economic regions.

Salary Information

National wage data for this occupation

Entry-level

CA$15.25

/hr

Typical

CA$20.15

/hr

Experienced

CA$30.00

/hr

Average: CA$22.34/hr

83.8% of workers in this occupation receive non-wage benefits

Source: Job Bank Canada. Wages may vary by region and experience.

Examples

Illustrative Examples

bus parcel express clerk
express mail service clerk
mail clerk
mail room clerk
postal counter clerk
postal wicket clerk

All Examples

bus parcel express clerk
counter clerk - mail and postal services
delivery services clerk
express mail service clerk
lost package search clerk
lost postal package search clerk
mail clerk
mail counter clerk
mail room assistant
mail room clerk
mailer
management services clerk - mail and postal services
messenger service representative
parcel post clerk
post office clerk
postal clerk - retail services
postal counter clerk
postal services wicket clerk
postal wicket clerk
registered mail clerk
shipping clerk - mail and postal services
sub-post office clerk
volume counter - mail and postal services

Main Duties

This group performs some or all of the following duties:
Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
Sell stamps, prepaid mail and courier envelopes and money orders
Route mail to the proper delivery stream
Sign or obtain signatures from recipients for registered or special delivery mail and keep records
Answer inquiries and complete forms regarding change of address, theft or loss of mail
Record and balance daily transactions.

Requirements

Employment Requirements

Completion of secondary school and some college office administration courses may be required.
On-the-job training is required.
Physical fitness may be required for some occupations in this unit group.