General office support workers in Laval

The employment outlook will be Limited for general office support workers (NOC 14100) in the census metropolitan area of Montréal, including the Laval region, for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• A moderate number of positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

This occupation is found in most economic sectors, but particularly in services.

Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.

Here are some key facts about general office support workers in the census metropolitan area of Montréal, including the Laval region,:

• Approximately 16,560 people worked in this occupation in May 2021.