Receptionists in Montérégie

The employment outlook will be Limited for receptionists (NOC 14101) in the Montérégie region for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

This occupation can be found in most sectors of the economy.

New technologies continue to fundamentally change the occupation. Some of the tasks traditionally performed by receptionists can now be carried out by tools, such as auto attendant, online appointment booking and chatbots. For this reason, the number of people needed to meet customer demands is decreasing.

Here are some key facts about receptionists in the Montérégie region:

• Approximately 4,810 people work in this occupation.
• Receptionists mainly work in the following sectors:
  • Ambulatory health care services and hospitals (NAICS 621-622): 23%
  • Professional, scientific and technical services (NAICS 54): 10%
  • Nursing and residential care facilities and social assistance (NAICS 623-624): 8%
  • Retail Trade (NAICS 44-45): 8%
  • Other services (except public administration) (NAICS 81): 8%