Managers in customer and personal services in Ottawa

The employment outlook will be Moderate for managers in customer and personal services (NOC 60040) in the Ottawa region for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• Several positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about managers in customer and personal services in the Ottawa region:

• Approximately 1,020 people worked in this occupation in May 2021.
• Managers in customer and personal services mainly work in the following sectors:
  • Other services (except public administration) (NAICS 81): 38%
  • Management and Administrative Services (NAICS 55-56): 26%
  • Educational services (NAICS 61): 15%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 10%